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The Copyright Licensing Agency Ltd.

Submitted by admin on Tue, 07/06/2010 - 13:18
CLA, The Copyright Licensing Agency Ltd.
Shackleton House, Hay's Galleria
4 Battle Bridge Lane
United Kingdom
+44 20 7400 3100
+44 20 7400 3101
Chief Executive Name
Mat Pfleger
Chief Executive Title
Chief Executive
Chief Executive Email
Key representative
Madeleine Pow-Jones
Policy and International Relations Manager
4420 7400 3138
4420 7400 3118
History of the organisation
Formed in 1982; incorporated in 1983; first distributions in financial year 1986/1987. CLA became an IFRRO member in March 1988. CLA exists to facilitate and simplify the use of copyright content through collective licensing. CLA represents the rights of authors, visual artists and publishers and protects the value of their creativity.
Year of incorporation
Year of first distribution
Year of first collection
Total number of Board Members
How are Board Members elected
Total number of Author Representatives
Total number of Publisher Representatives
Remarks about the Board
The Board of CLA comprises non-executive Directors nominated by ALCS, PLS, DACS and PICSEL with provision for two independent directors.
Total Number of Member Associations
Total Publishers' Associations
Total Creators' (authors and visual artists) Associations
Total Rights holders represented
100 000
Remarks about the members
CLA's members are Authors' Licensing and Collecting Society (, Publishers' Licensing Services (, Design and Artists Copyright Society ( and PICSEL (
Staff total number
April 1 - March 31
Type of National legislation
Common Law
Licensing system
Voluntary Licencing schemes, without any form of back-up in Copyright Laws
Types of works licensed
Books, journals and magazines (print and digital).
Types of uses licensed
Digital Uses
Types of institutions/sectors licensed
Educational institutes including higher education institutes, colleges of further education and schools, language schools, government departments, law firms, pharmaceutical companies and other corporate and commercial organisations, press clipping agencies, document supply services, charitable organisations and churches.

Types of works licensed
Books, journals and magazines (print and digital)
Types of uses licensed
Re-use of digital works.
Types of institutions/sectors licensed
Business, central government departments, local authorities, public bodies, schools, colleges and universities.

Public Lending Rights
Other areas of licensing
Schools Printed Music Licence, on behalf of the Music Publishers Association.
NLA Schools Licence, on behalf of Newspaper Licensing Agency, Media Access
Media Monitoring Organisations Licence
Document Delivery Licence
Website Republishing

Distribution methods
Title-specific distribution
Full reporting
Statistical surveys
% Author/Publisher Split
Administration costs as a percentage
Around 12%
Are deductions for cultural and/or social purposes made ?
New developments / legislation
In 2014, the UK Government amended and updated UK Copyright Law which included expanding certain exceptions for education. The illustration for instruction exception was expanded to include all types of copyright work, not just literary, dramatic, artistic and musical works. The exception dealing with the copying and use of extracts of works by educational establishments was amended to permit 5% per annum to be copied and digital uses as well as photocopying. Crucially a licence override was retained.

In April 2016 the CRM Directive was implemented in the UK as the The Collective Management of Copyright (EU Directive) Regulations 2016.
New developments / surveys and statistics
In all licensed sectors, CLA uses designed methodology to collect data to form a statistically valid representation of the publications copied under a licence. This data is used to inform the distribution of revenue collected and is done in a variety of ways.
Although methods are constantly under review, at present CLA employs three distinct processes to collect data for photocopying, scanning, and digital reuse, each suited to a particular sector.

Primarily, in Education (Higher Education, Further Education and schools recordkeeping is used to collect copying event evidence over a period of weeks where participants identify the publications, with numbers of pages copied and number of copies made. This data is collected by the surveys field team, validated and processed prior to inclusion in a distribution, where revenue is allocated to the total number of copy pages for each title collected over a three-year period
In the Business and Government sectors, a combination of record keeping and Information Audit is used. In Information Audit selected participants are asked to provide CLA with a return giving a list of their publications – books and serial subscriptions.
New developments / licensing
In July 2016 CLA launched its Digital Content Store for the Higher Education sector. The Digital Content Store streamlines the digitisation process for universities. The DCS web-based hosted solution enables users to research, record and monitor all digital book chapters and journal articles and ultimately help HEIs reduce the risk and potential cost of copyright infringement.

In June 2015 CLA launched its Second Extract Permissions Service - a transactional service which allows HEIs to purchase permissions for the second chapter or extract, that is not covered by the blanket licence (where the copying limit is 10% or 1 chapter / article).

CLA has also launched Licence Plus - a joint offering of a CLA licence alongside the British Libraries content delivery service.

The CLA Business Licence now includes permissions for limited website republishing uses.

In August 2018 CLA, in partnership with the e-textbook platform Kortext, launched KeyLinks, a resource list management system (RLMS). KeyLinks helps support teaching and learning in education institutes by providing a single place for academic staff to manage content into resource lists for use by students.
Bilateral agreements type A with
Copyright Agency, Literar-Mechana, Access, CopyDan, Kopiosto, CFC, VG Wort, OSDEL, HKRRLS, ICLA, Jamcopy, SR, CLNZ, Kopinor, Copibec, CLASS, DALRO, CEDRO, BONUS, ProLitteris, CCC, LUXORR, REPROBEL, SIAE, AIDRO, JAACC, IRRO, Jamcopy, CLASS, CADRA, Fjolis, CEMPRO, BCOPY, TTRRO, KORRA
Total amount collected for all licensing
86 950 000.00
Levies on equipment and other mediums
Total amount collected for PLR
Total amount received for licensing from other RROs world-wide
15 290 000.00
Total amount received for reproduction licensing from other RROs world-wide
Total amount distributed from all licensing
75 590 000.00
Total amount distributed from reproduction licensing
Total amount distributed to national rightsholders from reproduction licensing
1. Of which for visual works, to publishers only
to publishers and visual creator organisations
to visual creators organisations
to collecting societies only
to individual artists only
Total amount distributed from PLR
Administration Charge (actual figure)
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Pound Sterling